Citizens' phone line

Suggestions, tips

Streetlight not lit?  You can inform Syna GmbH directly about this. The service telephone of Syna GmbH 0800 7962787 (electricity fault number) is manned around the clock. Faults can also be reported by e-mail to tma@syna.de..

Pavement damaged? Manhole cover rattles?

The modern form of the citizens' phone line for wishes, complaints, suggestions.

Send us a message using the contact form and it will be forwarded to the responsible business unit and all department heads.

tellme - contact form for the ‘Online citizens' phone line’

Bitte füllen Sie alle mit * markierten Pflichtfelder aus.


The citizens' phone line app with unlimited functionality for the latest operating system versions is now available as ‘Bürger-App Stadt Oberursel’ in the Apple App Store or the Google Play Store.

This is how it works:

  • Uninstall the old citizens' phone line app 
  • Download the new Bürger-App Stadt Oberursel

Citizens' phone line app

Just send the message using the Bürger-App Stadt Oberursel, add photo (max. 3) and the GPS position data if required and send.

Buerger-App Stadt Oberursel.jpg

You can download the apps here: